Use cases

Built around digital delivery realities

Each use case describes the kinds of events a merchant may want in one chronological record. What you capture depends on your stack and what you connect.

Online courses

When a dispute questions whether a buyer received the course they paid for, a chronological record of enrollment, access, and lesson activity reduces reconstruction.

Designed to capture / may include

  • Purchased offer
  • Terms version
  • Enrollment
  • Authentication
  • Lesson access
  • Download events
  • Support messages

Digital downloads

File and template sellers need evidence that a delivery link was issued and that access occurred, not only that a charge cleared.

Designed to capture / may include

  • Purchase
  • Delivery-link issuance
  • Link access
  • File access
  • License terms
  • Refund activity

Memberships

Subscription and community products benefit from records that show activation, login, content access, and cancellation events over time.

Designed to capture / may include

  • Subscription start
  • Terms
  • Access activation
  • Login activity
  • Content access
  • Cancellation events

SaaS access

Software sellers need a processor-independent chronology of entitlement, authentication, and usage milestones when a dispute arrives.

Designed to capture / may include

  • Account creation
  • Entitlement activation
  • Authentication
  • Product usage milestones
  • Billing changes
  • Account suspension or cancellation

Consulting deliverables

Agencies and freelancers selling digital or remote work need dated proof of agreement, delivery milestones, and acceptance communications.

Designed to capture / may include

  • Agreement
  • Invoice
  • Delivery milestone
  • File delivery
  • Meeting confirmation
  • Acceptance communication

Licenses and activation keys

License sellers benefit from records that link purchase, key issuance, activation, and revocation or refund events.

Designed to capture / may include

  • Purchase
  • License issuance
  • Activation
  • Device or account association
  • Download history
  • Revocation or refund events

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