Resources
Educational reading for digital merchants
These articles explain evidence concepts for digital delivery. They are educational, not legal advice, and they do not promise dispute outcomes.
Digital proof of delivery
What contemporaneous, source-labeled delivery evidence looks like for digital goods - and how it differs from a payment receipt alone.
Read articleChargeback evidence for online courses
How course sellers can think about enrollment, access, and lesson activity records when a dispute questions delivery.
Read articleProof of access for digital downloads
Why link issuance and file-access events matter for template and file sellers beyond the checkout confirmation.
Read articleWhy screenshots are weak evidence
Screenshots taken after a dispute notice are easy to challenge. Contemporaneous records are a stronger starting point.
Read articleProof of delivery for digital products
A longer educational overview of building a delivery evidence practice for digital merchants.
Read articleStripe digital product dispute evidence
How to think about Stripe dispute response when the product is digital - without confusing processor tools with a merchant-owned record.
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